Your inquiry and project data, handled with care

This policy explains what we collect, how we use it, and the choices you have when you interact with Daniel Matthews, doing business as Ontological Studio, for website build, service area pages, hosting, SEO, and lead handling services.

What this policy covers

This Privacy Policy explains how Daniel Matthews (doing business as Ontological Studio) collects, uses, and protects your information when you visit our site, submit a project inquiry, or use our services.

Information we collect

We collect information you provide directly, such as name, email, phone number, business details, and project details. We may also collect basic usage information such as device/browser and pages visited.

How we use information

We use your information to respond to inquiries, scope projects, provide proposals, deliver website, hosting, service area pages, SEO, and lead-routing services, and improve site performance and service quality.

Information sharing

We only share data with trusted providers required to operate our business, such as hosting, analytics, scheduling, communication, or email delivery tools. We do not sell personal information.

Cookies and tracking

We may use minimal analytics and functional cookies to understand site performance and improve the user experience. You can limit cookies through your browser settings.

Data security and retention

We use reasonable technical and organizational safeguards and retain personal data only as long as necessary to provide services, maintain records, or comply with legal obligations.

Your choices

You may request access, correction, or deletion of your personal information. Contact us with any privacy-related requests and we will respond within a reasonable time.

SMS Privacy & Consent

If you provide your mobile number and explicitly opt in, you consent to receive service and conversational SMS related to your inquiry, scheduling, project updates, and support from Daniel Matthews (Ontological Studio). Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. SMS consent is not a condition of purchase.

We do not sell, rent, or share mobile numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. We may share SMS data only with trusted service providers required to deliver and support messaging operations.

Contact

For privacy requests or questions, email daniel@ontologicalstudio.com.

Updates

We may update this policy to reflect changes in our practices. The date below reflects the latest update.

Last Updated: March 12, 2026